As a highly experienced industry expert with over 24 years of expertise in service delivery, project management, and BPO program director roles for top-tier companies Camilla built a reputation as an authority in Service delivery lead, policy development, insights management, and AI automation within the T&S function. With more than a decade of experience in Trust & Safety across numerous global clients, Camilla has led large-scale global operations, implementing innovative and agile solutions, and has played a critical role in leading clients to realize the significant returns of investing in Trust and Safety, including brand growth, customer engagement, and loyalty. Her role in Teleperformance is Practice Lead and business development supporting clients across a wide range of industries including Travel, Gaming, Retail, eCommerce, Government and Gambling.