Exploring effective moderation practices to create safer gaming environments
Date & Time
Friday, May 17, 2024, 2:45 PM - 4:15 PM
Farah Lalani Mike Pappas Leslie Heryford

Please Notes: This round table requires sign up. You can sign up for workshops and round tables by logging into registration. 

The target audience for this round table includes:

  • Attendees working on policies, operations, content mod, integrity for gaming platforms or platforms that include gaming components. 
  • Functional experts (e.g. in Child Safety, TVEC and other harm areas) from other types of platforms who could share learnings from other sub-sectors.
  • Regulators, civil society, non-profits, and academia who have a perspective on the gaming vertical.

This roundtable will advance the discussion on best practices for moderating gaming environments and delve into the effective creation and operationalization of content moderation policies in games. It will explore the latest research on user trends in gaming to discuss new ways that bad actors are trying to circumvent policies, the challenges posed in gaming environments from AI-generated harms, and how the evolution of communication (e.g. voice vs chat) on gaming platforms necessitates new moderation tactics. This roundtable would include questions such as: 1. With the rise of AI-generated voice/image/text/video, how should gaming platform adapt their policies to mitigate new harms that are surfacing? 2. In what ways can gaming platforms be more proactive when it comes to player safety, particularly as it relates to user authentication and age verification? 3. How will the operationalization of policies and the policies themselves need to be adapted for platforms that focus on players who are children, especially given new regulations around child safety? 4. Depending on the type of game (multi-player, single person, etc.), main channel of communication (voice vs. chat), how should content moderations practices be adapted to optimize effectiveness? 5. What learnings can be applied from social media, e-commerce, dating, or other industries to improve moderation of games? How do cultural nuances need to inform moderation practices for players in different markets?

Location Name
Full Address
Clayton Hotel Burlington Road
Leeson Street Upper
Dublin D D04 A318
Summit Session Type
Round Table